Terms of Service

Last updated: October 10, 2025

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


1. General Conditions

Welcome to Sajha Implex ("we", "us", "our"). By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.

2. Products or Services

We have made every effort to display as accurately as possible the colors and images of our products that appear on the website. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. All descriptions of products or pricing are subject to change at any time without notice.

3. Orders, Payment, and Accuracy of Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. If any change or cancellation occurs, we may attempt to notify you using the contact details provided when ordering.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

4. Shipping and Delivery

Shipping and delivery times are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. The risk of loss for all merchandise passes to you when handed to the shipping carrier.

5. Returns and Refunds

Our return policy lasts for [e.g., 7] days from the date of delivery. If [7] days have passed since your delivery, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused, in original condition, and in the original packaging. Refer to our Returns Policy page for instructions.

6. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities under your account. We reserve the right to terminate accounts or cancel orders at our discretion.

7. Intellectual Property

The entire content of this website—including text, graphics, logos, and code—is owned by Sajha Implex or licensed to us, and is protected under Nepali and international copyright laws.

Permission is granted to electronically copy and print portions of this site solely for placing an order or purchasing products. Any other use, including reproduction, distribution, display, or transmission, is strictly prohibited unless authorized in writing by Sajha Implex.

8. Limitation of Liability

Sajha Implex shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of—or inability to use—this site or products purchased from it. All materials and products are provided "as is" without warranties of any kind.

9. Governing Law

These Terms of Service and any separate agreements for services shall be governed by and interpreted according to the laws of Nepal.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on the website.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at info@sajhaimplex.com.